Step 1: Have available backups
Before you can restore from an account backup, you must first have backups already made. To enable backups, go in to WHM as the root user, or as a root-enabled reseller, and navigate to the Backup Configuration interface. From there you can select the backup schedule and define which users you want to have backups. Please note: the restoration feature does require locally stored backups, so make sure you select “Retain backups in the default backup directory.” if you are also storing your backups remotely.
Step 2: Restore a file
The interface is very similar in both WHM and in cPanel, so I’m just going to show you the cPanel interface here. To access your backups, navigate in cPanel to “File Restoration”. If you don’t see that option in cPanel, ask your server administrator to ensure that the “Backup Manager” feature has been added to your account.
Once you open that interface you are presented with the list of files in your backup. For example, if you wanted to restore a file from your public_html folder, you would click public_html.
Then select the file that you want to restore (index.html in our case) and you are then presented with the list of dates that you can restore that file from.
You also get a confirmation message once the restore is complete!
In case it’s easier to watch for you, have a quick screen capture video:
Thursday, November 2, 2017